Refund policy

At Grooved Learning, we stand by our products. If at any time our products fail to meet your expectations, please contact us for a return, refund, or exchange. We will make the process completely painless! Just send us an email at returns@groovedlearning.com with your order number. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will make it right!

Refunds
For any refunds, you’ll be automatically refunded to your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, don't hesitate to get in touch with us.